LIKE IPOD NANO? Not a good idea to get one.

I bought my ipod nano late last year, I have been using it with care for quite some time now. The thing that I noticed about it is that, the color of the sides of its hardware easily fades, if you accidentally scratch its sides onto something rough(even with your nails), the color will easily chip off. Yesterday, I used it again and saw lines on its screen, I never dropped it, ever. So, I went to the Trinoma Apple Service Center to have it checked. I found out that they won't replace or even fix my ipod(still on warranty) because those faded(chipped off sides) are counted as "DENTS". DENT MEANING here.

They gave me another option which will make me pay 4,000 pesos that's almost 100 dollars. It's like buying a new one! LOL! They will replace my ipod nano with a not-so-new one. Wow. So, that 1 year warranty? IDTS. It's like they will find ways/reasons not to help you AT ALL.  I'm never going to get another one. I'm very disappointed, apple, I used to love your products/services.